Companies Perceived by the FTC as Top Violators

As discussed in the previous section, the FTC collects complaints about organizations that allegedly violate the data privacy, data security, advertising, and marketing laws.

Each month the FTC’s Division of Planning and Information (“DPI”) creates a “Top Violators” report that ranks the fifty organizations with the greatest volume of consumer complaints in that month. The report indicates whether each organization listed was included in the previous month’s report, whether its rank has changed, and the number of complaints received by the FTC that month. For organizations that are new to the report, DPI reviews their complaints and summarizes the issue, or issues, that have been raised by consumers. …