Each month the FTC’s Division of Planning and Information (“DPI”) creates a “Top Violators” report that ranks the fifty companies with the greatest volume of consumer complaints for that month. The report indicates whether each company listed was included in the previous month’s report, whether its rank has changed, and the number of complaints received by the FTC that month. For companies that are new to the report, DPI reviews their complaints and summarizes the issue, or issues, that are being raised . . .